It had been three years but finally, at last, thank goodness, I was coming to grips with the basic technological aspects of my pretty-in-pink pre-pay mobile phone. Hooray.
But last week, in Whakatane, I lost my phone. Noooooooo...
I rang my insurance company. "It cost me $149," I told the insurance lady.
"Stop right there-" The insurance lady sounded smug.
Turned out my insurance excess was $250. The company would not be buying me a new phone after all.
I politely said "thank you", in preparation for hanging up.
"No problem," said the insurance lady.
What? Of course it was a problem! I was going to have to pay out for a new phone. How on earth could she say that wasn't a problem? It was a BIG problem-!
... I'm so over insurance companies, and I'm going out tomorrow to buy myself that new (pink) phone. It will take me a further three years to study the ins and outs of it. I just don't have that much living time left to squeeze in learning yet another new tech contraption.