Hi there
As my four readers know, I am not that brilliant on the computer so this morning it took me something like 45 minutes to try to book a flight on Jetstar.
"Whoopee," I had thought upon looking at their advertising. "$29 flights? Couldn't be better."
It could be better. All I wanted was a return flight Wellington-Auckland for $60. I was bouncing with joy.
By the time I carefully negotiated all the traps, pitfalls, minefields, and add-ons on the Jetstar website, somehow or other the fare had got up to $100 return. But, um, okay, I could live with that. I went to put in my credit card details. the website wouldn't let me do it.
I tried again. And again.
In desperation, I rang up Jetstar. The gentleman assistant was hard to understand but I'm pretty sure he apologised for what was probably my fault by not pressing a certain button. He booked my flights and charged me $160.
Ah-ha ... Well-played, Jetstar.
I complained. Rather loudly I'm afraid. And the guy gave me a $49 flight voucher. But somehow, darn it, I don't think in the slightest, that I'm coming out ahead.
Moral: be careful of booking, well, anything!
Friday, June 28, 2013
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